Develeap’s Return on Love

RO♥: Return on Love. Episode 4: Between customer service and hospitality

This is not another episode about customer service. It is a conversation about the meaningful connections companies have with their employees and customers to drive revenue. Yes, in this order. 
Dori Kafri, the CEO of Develeap, joins us for our fourth episode to discuss customer service, leadership, and empathy.
In this conversation, we discuss the magic of creating a sense of belonging for your customers, as well as the emotional power of hospitality and making employees and customers feel safe to elevate your brand.
Join us for a conversation filled with inspiration and practical advice:
What is hospitality and why it’s important for all companies to adopt (and not just for restaurants)
How can companies encourage employees to adopt a culture of hospitality?
How do you create a sense of belonging and safety for customers, even in the hi-tech industry? 
This episode will transform the way you think about hotels and restaurants. And your mother’s house. 
 
Shani Horowitz-Rozen Dafniel Magen

Return on love during times of war

We’re talking almost two months after Hamas’ horrible attack on Israel and the beginning of the Swords of Iron War. 
How do companies balance revenue, empathy, and excellent customer service during wartime while %10 of employees are on military reserve?
And what can we learn from aviation about navigating companies during real-life, on-the-ground turbulences? 
Listen to our special episode with Dori Kafri, CEO of Develeap, to be inspired by the power of honesty and leadership.

Leading with Heart: Dori Kafri, Our CEO, Presents His Vision for Successful Teams and Higher Purpose in a Hi-Tech Company

This is a conversation about leading a DevOps company in which the word DevOps appears only once.This is an episode everyone at Develeap would like you to listen to. Not just because we love our work but because we are proud of our CEO, Dori Kafri, one of the heartwarming CEOs you’ll ever meet, who is leading a people-first and employee-owned company that succeeds at being a fast-growing DevOps company.Dori joins us to share his vision and wisdom about leadership, management, and self-improvement, which have shaped his professional view and guide him in his everyday decisions.This is a conversation about leading successful teams, inspiring kinship, and maintaining the higher purpose of bringing value to the world while running a hi-tech company. Yes, not your typical management conversation. Tune in to embrace the Develeap difference and inspire your leadership worldview.

Return on Love, with Dori Kafri, CEO at Develeap / Episode 2: Why do organizations struggle to adopt a culture of empathy?

What does it mean to have a culture of empathy in your company? What prevents organizations from adopting it?Everyone understands that empathy is important. But many companies still need to work on incorporating empathy as part of their culture, even though it has been proven that a culture of empathy that empowers employees can generate more motivation, efficiency, and revenue. Dori Kafri, CEO at Develeap, joins us for the second episode of the Return On Love podcast to share his vision and wisdom about leadership and empathy. In this conversation, Dori explains the barriers and challenges that prevent organizations and their leadership from adopting an empathic culture and why they should strive to achieve it.Tune in to a conversation that delves into your corporate language, management styles and challenges the traditional expectations from your employees. Spoiler alert, get ready to be deeply touched by this powerful conversation. 

Return on Love / Episode 3: Unleashing the power of mentorship

This is a conversation about mentorship in the workplace that breaks traditional boundaries.
Dori Kafri, the CEO of Develeap, joins us for our third episode to discuss mentorship, leadership, and empathy.
This episode explores the transformative power of mentorship in the workplace, from its origins to why companies should invest in mentorship. It also discusses how mentorship can be combined with empathy while still driving employee motivation.
Join us for a conversation filled with inspiration and practical advice:
Do managers speak too much, and should they let their employees speak up?
What are the best ways for managers to mentor their employees for success? And is success linked to their current position?
What makes a good mentorship conversation, and what questions should you ask your mentee?
You’ll never think about mentorship the same way again.